Designing The Balanced Scorecard for The Faculty of Economics of Satya Wacana Christian University
Abstract
Concerning the competition of universities in Indonesia, a research about the measurement and
quality control from strategic perspectives will pose an interesting subject to be explored. The
high-pressure of the economic condition, the unstable political environment, the globalization era
as well as the unfair competition has changed the business environment. As a result, performance
measures are used to guide the managers' decision and to evaluate the performance of managers
and their units. This measurement is used as guidelines and incentives to facilitate the coordination
among managers and business unit goals with those of the overall corporate goals. Without the
performance measurement system, companies will probably move to a wrong decision.
One of the tools that can provide comprehensive, coherent and balance performance measures is
Balance Scorecard. Balance Scorecard does not only provide comprehensive measures( financial,
Customer, Internal Business Process, and Learning & Growth), but is also provide a road map
about how to achieve financial objectives without sacrificing long term performance.
The Faculty of Economics of Satya Wacana Christian University (F-E SWCU), as one of the
private universities in Indonesia, must also formulate and implement strategies that will fit with the
high turbulent business environment. To avoid a pitfall of financial performance, FE SWCU have
to implement Balance Scorecard.
The Balance Scorecard designed for FE SWCU consists of strategic objectives derived from
company vision mission, outcome measures and performance driver measures, and targets as
milestones to know achievement of strategic objectives of the company.
quality control from strategic perspectives will pose an interesting subject to be explored. The
high-pressure of the economic condition, the unstable political environment, the globalization era
as well as the unfair competition has changed the business environment. As a result, performance
measures are used to guide the managers' decision and to evaluate the performance of managers
and their units. This measurement is used as guidelines and incentives to facilitate the coordination
among managers and business unit goals with those of the overall corporate goals. Without the
performance measurement system, companies will probably move to a wrong decision.
One of the tools that can provide comprehensive, coherent and balance performance measures is
Balance Scorecard. Balance Scorecard does not only provide comprehensive measures( financial,
Customer, Internal Business Process, and Learning & Growth), but is also provide a road map
about how to achieve financial objectives without sacrificing long term performance.
The Faculty of Economics of Satya Wacana Christian University (F-E SWCU), as one of the
private universities in Indonesia, must also formulate and implement strategies that will fit with the
high turbulent business environment. To avoid a pitfall of financial performance, FE SWCU have
to implement Balance Scorecard.
The Balance Scorecard designed for FE SWCU consists of strategic objectives derived from
company vision mission, outcome measures and performance driver measures, and targets as
milestones to know achievement of strategic objectives of the company.
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