PENGARUH MOTIVASI KERJA, KEPEMIMPINAN, LINGKUNGAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KEPUASAN KERJA DI PT. SUCOFINDO

DAVID PRASETYO SOENTORO DAVID PRASETYO SOENTORO DAVID PRASETYO SOENTORO

Abstract


In the era of globalization, the company is required to have good performance in order to survive in the midst
of a very tight competition between organizations. Any company or organization to carry out activities to achieve the
goals set before the attempt to gain an advantage, but not apart from its main purpose is to prosper and provide job
satisfaction for the employees so that the company is also getting feedback gained from the ability of its employees
because the employee is asset for the company. The purpose of this study was to determine the effect of Job motivation,
leadership, work environment on organizational citizenship behaviors and job satisfaction in the PT. SUCOFINDO.
Type of research is causal research, this study consisted of variable exogenous and endogenous. Exogenous
variables of this study is motivation, leadership, and work environment while endogenous variables are organizational
citizenship behaviors and job satisfaction. The research sample set at 134 samples and data analysis techniques using
Structural Equation Modeling.
The results of this study indicate that the motivation had no effect on organizational citizenship behavior, but
influence on job satisfaction, leadership, organizational citizenship behavior affects and job satisfaction, work
environment had not effect on organizational citizenship behavior, but influence on job satisfaction, and organizational
citizenship behavior does not affect the job satisfaction.

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