THE INFLUENCE OF PERCEIVED ENVIRONMENT SUPPORT ON EMPLOYEE PERFORMANCE WITH SELF-EFFICACY AS A MEDIATING VARIABLE ON MSMEs IN THE CENTRAL SURABAYA

Olyvia Nathania Santoso, Tuty Lindawati

Abstract


Employees are valuable assets owned by an organization or company, therefore, it is very important for companies, especially micro, small and medium enterprises (MSMEs) to be able to strive for maximum work results from these assets. Efforts to improve employee performance can be done in various ways, including by providing adequate environmental support, in the form of organizational support, supervisor support, peer support, and resource support, besides that, it can also be done by always paying attention to and encouraging employee Self-Efficacy, which is an employee's belief and confidence in their abilities. This study aims to determine the effect of Perceived Environment Support on Employee Performance with Self-Efficacy as the mediating variable. The technique and analysis method used in this research is PLS-SEM using the SmartPLS version 3.0 application. The object of this research is MSME employees in the Central Surabaya Region with a total sample of 137 respondents, most of them are 18-25 years old, and have worked for more than 1 year, and work in the culinary MSMEs business sector. The results of this study state that: 1) Perceived Environment Support has a positive and significant effect on Employee Performance, 2) Perceived Environment Support has a positive and significant effect on Self-Efficacy, 3) Self-Efficacy has a positive and significant effect on Employee Performance, and 4) Self-Efficacy has a positive effect as a mediating variable between Perceived Environment Support and Employee Performance.

Keywords


Perceived Environment Support; Employee Performance; Self-Efficacy

Full Text:

PDF

References


Dan, X., Xu, S., Liu, J., Hou, R., Liu, Y., & Ma, H. (2018). Innovative Behaviour and Career Success: Mediating Roles of Self-Efficacy and Colleague Solidarity of Nurses. International Journal of Nursing Sciences, 5(3), 275-280. https://doi.org/10.1016/j.ijnss.2018.07.003

Dewi, M. K., & Rostiana. (2018). Peran Persepsi Dukungan Atasan terhadap Kinerja Individual Karyawan dengan Self-Efficacy sebagai Mediator. Jurnal Muara Ilmu Sosial, Humaniora, dan Seni, 2(1), 144-153. https://doi.org/10.24912/jmishumsen.v2i1.1625

Fahmi, I. (2017). Manajemen Sumber Daya Manusia (Teori dan Aplikasi). Edisi ke-2. Bandung:CV. Alfabeta.

Fauziyyah, K., & Rohyani, I. (2022). Pengaruh Self Efficacy, Lingkungan Kerja Non Fisik, dan Work Discipline Terhadap Kinerja Karyawan pada PT Semestanustra Distrindo Depo Kebumen. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis, dan Akuntansi, 4(3), 330-343. https://doi.org/10.32639/jimmba.v4i3.112

Firnanda, D. Y. (2021). Pengaruh Perceived Organizational Support, Self Efficacy, dan Lingkungan Kerja terhadap Employee Engagement Karyawan PT. Pesona Arnos Beton. Jurnal Ilmu Manajemen, 9(3), 1076-1091. https://doi.org/10.26740/jim.v9n3.p1076-1091

Hair, J. F. Jr., Black, W. C., Babin, B.J., & Anderson, R. E. (2019). Multivariate Data Analysis. Edisi ke-8. Boston:Cengage Learning, EMEA.

Harthantyo, Y., & Rahardo, M. (2017). Pengaruh LMX dan Percieved Organizational Support (POS) Terhadap Komitmen Afektif (Studi Kasus pada Karyawan RS Mekar Sari Bekasi. Diponegoro Journal of Accounting, 6(4), 1-13.

Kementrian Keuangan RI Direktorat Jenderal Perbendaharaan. (2023). https://djpb.kemenkeu.go.id/kppn/lubuksikaping/id/data-publikasi/artikel/3134-kontribusi-umkm-dalam-perekonomian-indonesia.html#:~:text=Saat%20ini%2C%20UMKM%20sedang%20dalam,Nasional%20sebesar%2060%2C5%25

Khan, M. A., Shafique, D. Z., & Qasim, A. (2022). The Impact of Perceived Organizational Support Program on Employee Performance in the Presence of Job Satisfaction. International Journal of Social Science and Human Research, 5(12), 5466-5478. https://doi.org/10.47191/ijsshr/v5-i12-33

Lim, S., Song, Y., Nam, Y., Lee, Y., & Kim, D. (2022). Moderating Effect of Burnout on the Relationship between Self-Efficacy and Job Performance among Psychiatric Nurses for COVID- 19 in National Hospitals. Journal Medicina, 58, 1-11. https://doi.org/10.3390/medicina58020171

Limanseto, H. (2022). Perkembangan UMKM sebagai Critical Engine Perekonomian Nasional Terus Mendapatkan Dukungan Pemerintah. https://www.ekon.go.id/publikasi/detail/4593/perkembangan-umkm-sebagai-critical-engine-perekonomian-nasional-terus-mendapatkan-dukungan-pemerintah

Mangkunegara, A. P. (2016). Manajemen Sumber Daya Manusia Perusahaan. Edisi ke-5. Bandung:Remaja Rosdakarya.

Mangundjaya, W. L. H. (2021). Perilaku Manusia dalam Perubahan Organisasi. Surabaya:Jakad Media Publishing.

Mukti, A. K., & Waskito, J. (2023). Pengaruh Locus of Control dan Lingkungan Kerja terhadap Kinerja Karyawan dengan Self Efficacy sebagai Variabel Pemediasi. Jurnal Lentera Bisnis, 12(2), 298-314. DOI: 10.34127/jrlab.v12i2.759

Na-Nan, K., Saribut, S., & Sanamthong, E. (2019). Mediating Effects of Perceived Environment Support and Knowledge Sharing between Self-Efficacy and Job Performance of SME Employees. Industrial and Commercial Training, 51(6), 342-359. https://doi.org/10.1108/ICT-01-2019-0009

Nur, M., Nasir, M., & Irfandi, R. (2023). Pelestarian Lingkungan dan Partisipasi Masyarakat Pengetahuan: Self-Efficacy, Motivasi, dan Sikap. Yogyakarta:CV Bintang Semesta Media.

Pusparisa, Y. (2020). Indeks Modal Manusia Indonesia Peringkat Keenam di Asia Tenggara. https://databoks.katadata.co.id/datapublish/2020/09/18/indeks-modal-manusia-indonesia-peringkat-keenam-di-asia-tenggara

Putranti, H. R. D., & Mahalalita, D. A. A. (2021). Analisis Perceived Environment Support dan Budaya Kerja terhadap Beban Kerja dalam Meningkatkan Kinerja Karyawan Bank Menuju New Normal. Journal of Business and Banking, 11(1), 17-33. http://dx.doi.org/10.14414/jbb.v11i1.2507

Sabil, R. A. (2023) Efikasi Diri Membangun Kesuksesan dalam Manajemen Perbankan. Makassar:Nas Media Pustaka.

Saktiono, H. (2023). Provinsi Mana yang Memiliki Jumlah UMKM Terbanyak di Indonesia?. https://suaraumkm.com/2023/03/07/provinsi-mana-yang-memiliki-jumlah-umkm-terbanyak-di-indonesia/

Sedamayanti. (2016). Manajemen Sumber Daya Manusia Reformasi Birokrasi dan Manajemen Pegawai Negri Sipil. Bandung:PT. Refika Aditama.

Shahzad, I. A., Farrukh, M., Kanwal, N., & Sakib, A. (2018). Decision-Making Participation Eulogizes Probability of Behavioral Output; Job Satisfaction, and Employee Performance (Evidence from Professionals Having Low and High Levels of Perceived Organizational Support). World Journal of Entrepreneurship, Management and Sustainable Development, 14(3), 321-339. https://doi.org/10.1108/WJEMSD-01-2018-0006

Talenta, M. (2023). Produtivitas Tenaga Kerja: Pengertian dan Cara Meningkatkannya. https://www.talenta.co/blog/tipsmeningkatkan-produktivitas-tenaga-kerja/

Ubaidillah, M. (2023). Jumlah UMKM di Indonesia Banyak, Kenapa Hanya Sedikit yang Naik Kelas?. https://swa.co.id/swa/trends/jumlah-umkm-di-indonesia-banyak-kenapa-sedikit-yang-naik-kelas#:~:text=Jumlah%20UMKM%20di%20Indonesia%20Banyak%2C%20Kenapa%20Sedikit%20yang%20Naik%20Kelas%3F,-by%20M.&text=Usaha%20mikro%20kecil%20menengah%20(UMKM,ada%20sedikit%20yang%20naik%20kelas

Ulfah, Y. F. (2023). Produktivitas Kerja Guru Madrasah Kepemimpinan Transformasional, Efikasi Diri, dan Perilaku. Klaten:Penerbit Lakeisha.

Yuk, Kenali Perbedaan UKM dan UMKM (2022). https://www.wom.co.id/events-articles/yuk-kenali-perbedaan-ukm-dan-umkm

Yusuf & Syarif. (2018). Komitmen Organisasi. Edisi ke-2. Makassar:Nas Media Pustaka.




DOI: https://doi.org/10.33508/rima.v7i2.5847

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.