PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN TRANSAKSIONAL SERTA KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA PT.INDOFOOD SUKSES MAKMUR BEJI PASURUAN

ARDI YULIANTO LEMBONO

Abstract


A leader must be able to influence subordinates to carry out the task without force commanded so
voluntarily subordinates will behave and perform as demanded by the organization through leadership
directives. Transactional and transformational leadership was developed based on the opinion of the level of
Maslow's human needs. Job satisfaction (job satisfaction) is the emotional state of employees who happen or not
happen the meeting point between the value of employee remuneration and company or organization with a
level of remuneration values that are desired by the employee concerned. Organizational citizenship behavior
(OCB). Organizational citizenship behavior (OCB) is a behavior that is not part of the task that has been
formally required for an employee but as a whole encourage the effective functioning of the organization. In any
study of transactional and transformational leadership and job satisfaction was found to have a close
relationship with organizational citizenship behavior. Therefore, this study will provide more in-depth study on
the effect of transformational and transactional leadership styles and job satisfaction on organizational
citizenship behavior.
Used in this study are conclusive research on experimental studies or causal research. Sampling
technique used was non-probability sampling. Type of method used was purposive sampling. The samples used
were 100 employees of PT. Indofood Sukses Makmur Beji Pasuruan. Data was collected using questionnaires.
The analysis technique used is multiple linear regression analysis with SPSS. Results of this analysis showed
that transformational and transactional leadership style and satisfaction kerjaberpengaruh the organizational
citizenship behavior of employees of PT. Indofood Sukses Makmur Beji Pasuruan.

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DOI: https://doi.org/10.33508/jumma.v2i2.398